Privacy Policy

With this Privacy Policy, we provide information about the processing of personal data in connection with our activities and operations, including our website at the domain name schneider-ayurveda.ch. We inform you in particular about which personal data we process, for what purpose, in what manner, and where. We also inform you about the rights of persons whose data we process.

We have prepared this Privacy Policy in the German language. If published in another language, the German-language Privacy Policy shall prevail.

For individual or additional activities and operations, we may publish further privacy policies or other information on data protection.

1. Contact details

The controller within the meaning of data protection law is:

Schneider Ayurveda
c/o MOHINI lieberbesseressen
Weinbergstrasse 15
8001 Zürich
Switzerland

info@schneider-ayurveda.ch

In individual cases, third parties may be responsible for the processing of personal data, or joint responsibility with third parties may exist. We are happy to provide data subjects with information about the specific responsibility upon request.

2. Terms and legal bases

2.1 Terms

Data subject: Natural person about whom we process personal data.

Personal data: All information relating to an identified or identifiable natural person.

Sensitive personal data: Data concerning trade union membership, political, religious, or ideological views and activities; data concerning health, the intimate sphere, or membership of an ethnic group or race; genetic data; biometric data that uniquely identifies a natural person; data concerning criminal or administrative sanctions or prosecutions; and data concerning social welfare measures.

Processing: Any handling of personal data, regardless of the means and procedures used, for example querying, matching, adapting, archiving, storing, reading, disclosing, obtaining, recording, collecting, deleting, disclosing, organising, arranging, saving, modifying, disseminating, linking, destroying, and using personal data.

2.2 Legal bases

We process personal data in accordance with Swiss law, in particular the Federal Act on Data Protection (Data Protection Act, FADP) and the Data Protection Ordinance (DPO).

3. Nature, scope, and purpose of the processing of personal data

We process the personal data that is necessary to carry out our activities and operations on a permanent, user-friendly, secure, and reliable basis. The personal data processed may fall in particular into the categories of browser and device data, content data, communications data, metadata, usage data, master data including inventory and contact data, location data, transaction data, contract data, and payment data. The personal data may also constitute sensitive personal data.

We also process personal data that we receive from third parties, obtain from publicly available sources, or collect in the course of our activities and operations, where such processing is permissible.

We process personal data with the consent of the data subjects concerned, where required. We may process personal data without consent in many cases, for example to fulfil legal obligations or to protect overriding interests. We may also request the consent of data subjects even where their consent is not required.

We process personal data for the period necessary for the respective purpose. We anonymise or delete personal data in accordance with statutory retention and limitation periods, among other things.

4. Disclosure of personal data

We may disclose personal data to third parties, have it processed by third parties, or process it jointly with third parties. Such third parties may include, for example, specialised providers whose services we use. Such third parties may in turn disclose personal data to further third parties.

In the course of our activities and operations, we may disclose personal data in particular to banks and other financial service providers, authorities, educational and research institutions, consultants and lawyers, accounting and fiduciary service providers, debt collection agencies, interest groups, IT service providers, cooperation partners, credit and commercial reference agencies, logistics and delivery companies, marketing and advertising agencies, media, parent, sister, and subsidiary companies, organisations and associations, social institutions, telecommunications companies, insurers, and payment service providers.

5. Communication

We process personal data in order to communicate with individuals as well as with authorities, organisations, and companies. In doing so, we process in particular data that a data subject transmits to us when making contact, for example by post or email. We may store such data in an address book or using comparable tools.

Third parties who transmit data about other persons to us are legally obligated to ensure the data protection of those data subjects independently. They must in particular ensure that they are permitted to transmit such data and also guarantee the accuracy of the data transmitted.

6. Data security

We take appropriate technical and organisational measures to ensure a level of data security commensurate with the respective risk. Our measures ensure in particular the confidentiality, availability, traceability, and integrity of the personal data processed, without being able to guarantee absolute data security.

Access to our website and our other digital presence is via transport encryption (SSL / TLS, in particular using the Hypertext Transfer Protocol Secure, abbreviated HTTPS). Most browsers warn before visiting a website without transport encryption.

Our digital communications are subject – as is digital communication in general – to mass surveillance without cause or suspicion by security authorities in Switzerland, the rest of Europe, the United States of America (USA), and other countries. We have no direct influence over the corresponding processing of personal data by intelligence services, police authorities, and other security agencies. Nor can we exclude the possibility that a data subject is being specifically monitored.

7. Personal data abroad

We process personal data in Switzerland as a matter of principle. However, we may also disclose or export personal data to other countries, in particular in order to process it there or have it processed there.

We may disclose personal data to all countries on earth and elsewhere in the universe, provided that the law there ensures adequate data protection in accordance with a decision of the Swiss Federal Council.

We may disclose personal data to countries whose law does not ensure adequate data protection, provided that appropriate data protection is guaranteed for other reasons, in particular on the basis of standard data protection clauses or with other appropriate safeguards. By exception, we may export personal data to countries without adequate or appropriate data protection if the special data protection requirements are met for doing so, such as the explicit consent of the data subjects or a direct connection with the conclusion or performance of a contract. We are happy to provide data subjects with information about any safeguards upon request, or provide a copy of the safeguards.

8. Rights of data subjects

8.1 Data protection rights

We grant data subjects all rights in accordance with applicable law. Data subjects have in particular the following rights:

  • Access: Data subjects may request information as to whether we process personal data about them, and if so, which personal data. Data subjects also receive the information necessary to exercise their data protection rights and to ensure transparency. This includes the personal data processed as such, but also information on the purpose of processing, the duration of storage, any disclosure or export of data to other countries, and the origin of the personal data.
  • Rectification and restriction: Data subjects may have inaccurate personal data corrected, incomplete data completed, and the processing of their data restricted.
  • Right to express own viewpoint and human review: In the case of decisions based solely on automated processing of personal data that have a legal consequence for them or significantly affect them (automated individual decisions), data subjects may state their own viewpoint and request review by a human.
  • Erasure and objection: Data subjects may request the erasure of personal data (the ‘right to be forgotten’) and object to the processing of their data with effect for the future.
  • Data portability: Data subjects may request the release of personal data or the transfer of their data to another controller.

We may defer, restrict, or refuse the exercise of rights by data subjects within the legally permissible framework. We may draw data subjects’ attention to any conditions that must be met for the exercise of their data protection rights. We may, for example, refuse access in whole or in part with reference to confidentiality obligations, overriding interests, or the protection of other persons. We may also, for example, refuse the erasure of personal data, in particular with reference to statutory retention obligations, in whole or in part.

We may exceptionally provide for costs for the exercise of rights. We will inform data subjects in advance of any costs.

We are obligated to identify data subjects who request access or assert other rights using appropriate measures. Data subjects are obligated to cooperate.

8.2 Legal redress

Data subjects have the right to enforce their data protection rights through legal proceedings or to file a report or complaint with a data protection supervisory authority.

The data protection supervisory authority for private controllers and federal bodies in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).

9. Use of the website

9.1 Cookies

We may use cookies. Cookies – both our own cookies (first-party cookies) and cookies from third parties whose services we use (third-party cookies) – are data stored in the browser. Such stored data need not be limited to traditional text-form cookies.

Cookies may be stored in the browser temporarily as ‘session cookies’ or for a specific period as so-called persistent cookies. ‘Session cookies’ are automatically deleted when the browser is closed. Persistent cookies have a defined storage period. Cookies make it possible in particular to recognise a browser on the next visit to our website and thereby, for example, to measure the reach of our website. Persistent cookies may also be used, for example, for online marketing.

Cookies can be deactivated, restricted, or deleted in whole or in part in the browser settings at any time. Browser settings often also allow for automated deletion and other management of cookies. Without cookies, our website may no longer be available in its full scope. We actively request explicit consent to the use of cookies – at least to the extent required by applicable law.

For cookies used for performance and reach measurement or for advertising, a general objection (‘opt-out’) is possible for numerous services via AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance), or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).

9.2 Log files

For each access to our website and our other digital presence, we may log at least the following information, where such information is routinely determined or transmitted to our digital infrastructure during such access: date and time including time zone, IP address, access status (HTTP status code), operating system including user interface and version, browser including language and version, individual subpage of our website accessed including the amount of data transferred, the last website accessed in the same browser window (referrer).

We log such information, which may also constitute personal data, in log files. This information is necessary to be able to provide our digital presence on a permanent, user-friendly, and reliable basis. This information is also necessary to be able to ensure data security – including through or with the assistance of third parties.

9.3 Tracking pixels

We may incorporate tracking pixels into our digital presence. Tracking pixels are also referred to as web beacons. Tracking pixels – including those from third parties whose services we use – are typically small, invisible images or scripts formulated in JavaScript that are automatically retrieved when our digital presence is accessed. Tracking pixels can capture at least the same information as when logging in log files.

10. Notifications and messages

10.1 Performance and reach measurement

Notifications and messages may contain web links or tracking pixels that record whether an individual message has been opened and which web links were clicked. Such web links and tracking pixels may also record the use of notifications and messages on a personal basis. We require this statistical recording of usage for performance and reach measurement in order to be able to send notifications and messages effectively and in a user-friendly manner, as well as on a permanent, secure, and reliable basis, based on the needs and reading habits of recipients.

10.2 Consent and objection

You must in principle consent to the use of your email address and other contact addresses, unless the use is permissible for other legal reasons. For obtaining a doubly confirmed consent where required, we may use the ‘double opt-in’ procedure. In this case, you will receive a message with instructions for double confirmation. We may log consents obtained, including IP address and time stamp, for evidentiary and security reasons.

You may in principle object to the receipt of notifications and messages such as newsletters at any time. By lodging such an objection, you may simultaneously object to the statistical recording of usage for performance and reach measurement. Required notifications and messages in connection with our activities and operations remain reserved.

10.3 Service providers for notifications and messages

We send notifications and messages with the help of specialised service providers.

We use in particular:

11. Third-party services

We use services from specialised third parties in order to be able to carry out our activities and operations on a permanent, user-friendly, secure, and reliable basis. With such services, we can, among other things, embed functions and content in our website. With such embedding, the services used collect at least temporarily the IP addresses of users for technically necessary reasons.

For required security-related, statistical, and technical purposes, third parties whose services we use may process data in connection with our activities and operations in aggregated, anonymised, or pseudonymised form. This may include, for example, performance or usage data in order to be able to provide the respective service.

11.1 Digital infrastructure

We use services from specialised third parties to be able to use the required digital infrastructure in connection with our activities and operations. These include, for example, hosting and storage services from selected providers.

We use in particular:

11.2 Appointment scheduling

We use services from specialised third parties to be able to arrange appointments online, for example for meetings. In addition to this Privacy Policy, any conditions of the services used that may be directly visible, such as terms of use or privacy policies, shall also apply.

11.3 Audio and video conferencing

We use specialised services for audio and video conferencing in order to be able to communicate online. We can use these to hold virtual meetings or conduct online classes and webinars, for example. For participation in audio and video conferences, the legal texts of the individual services, such as privacy policies and terms of use, shall additionally apply.

We recommend, depending on your circumstances, muting the microphone by default when participating in audio or video conferences, as well as blurring the background or having a virtual background displayed.

We use in particular:

11.4 Online collaboration

We use services from third parties to enable online collaboration. In addition to this Privacy Policy, any conditions of the services used that may be directly visible, such as terms of use or privacy policies, shall also apply.

12. Website extensions

We use extensions for our website in order to be able to use additional functions. We may use selected services from suitable providers or use such extensions on our own digital infrastructure.

We use in particular:

13. Performance and reach measurement

We seek to measure the success and reach of our activities and operations. In this context, we may also measure the effect of referrals from third parties or test how different parts or versions of our digital presence are used (‘A/B test’ method). Based on the results of the performance and reach measurement, we may in particular fix errors, strengthen popular content, or make improvements.

For performance and reach measurement, the IP addresses of individual users are captured in most cases. IP addresses are in this case in principle truncated (‘IP masking’) in order to follow the principle of data minimisation through the corresponding pseudonymisation.

Cookies may be used and user profiles created for performance and reach measurement. Any user profiles created may include, for example, the individual pages visited or content viewed on our digital presence, information on the size of the screen or browser window, and the – at least approximate – location. As a matter of principle, any user profiles created are exclusively pseudonymised and are not used to identify individual users. Individual third-party services at which users are registered may potentially link the use of our online offering to the user account or user profile of the respective service.

14. Final remarks on the Privacy Policy

We may update this Privacy Policy at any time. We will inform about updates by publishing the current version of the Privacy Policy on our website.